B'Skale Solutionz ("we", "us") runs the website bskale.com. We respect your privacy and handle personal data in line with the Digital Personal Data Protection Act, 2023, the Information Technology Act, 2000 and the rules made under them. By using this website or contacting us through it, you agree to the practices described here.
1. Who we are
B'Skale Solutionz is a digital marketing and website development company based in Bileshvale, Bangalore, Karnataka. You can reach us at hello@bskale.com, on +91 799 492 7565 or +91 805 045 0852, or by post at #39, 4th Cross, Manisha Township, Bileshvale, Bangalore 560077.
2. Information we collect
Information you give us. When you fill in a form on our website we collect what you enter: your name, email address and message, and if you choose to share them, your phone number, company name, the service you are interested in and your budget range. If you call, email or message us on WhatsApp, we receive the details you share in that conversation.
Information collected automatically. When you visit the website we collect:
- Usage data through Google Analytics, such as the pages you view, how you arrived, your approximate location (city level), device and browser type, and whether you click our call, WhatsApp, email or enquiry buttons.
- Standard server logs kept by our hosting provider, such as your IP address, browser type and the time of your visit, which help keep the website secure and working.
Please do not send us passwords, bank or card details, or other sensitive personal data through our forms.
3. How we use your information
- To reply to your enquiry and arrange a call or meeting.
- To prepare proposals and provide the services you ask for.
- To understand how visitors use the website so we can improve it.
- To keep the website secure and to meet our legal obligations.
We do not sell or rent your personal data to anyone.
4. Your consent
We process the information you send us on the basis of your consent, given when you submit a form or contact us. You can withdraw your consent at any time by emailing hello@bskale.com. Withdrawing consent does not affect anything we did before you withdrew it, and we may still keep records the law requires us to keep.
5. Who we share it with
We share personal data only with service providers who help us run the website and our business, and only as far as they need it:
- Our website hosting provider, which stores the website and its server logs.
- Email and messaging services we use to receive your enquiries and reply to you.
- Google, which provides Google Analytics and the Google Fonts used on the website.
- Esri, whose map imagery loads when you view the office map on our About and Contact pages.
Some of these providers may store data outside India. We may also share information when the law requires it, or to protect our rights, our clients or the public.
6. Cookies and analytics
Cookies are small files saved by your browser. We use Google Analytics cookies to count visits and understand how the website is used. They do not tell us who you are. We do not use advertising cookies on this website. You can block or delete cookies in your browser settings, or install the Google Analytics opt-out browser add-on; the website will still work without them.
7. How long we keep it
We keep enquiry details for as long as we need them to respond to you and, if you become a client, for the duration of our working relationship. After that we delete them, except where the law requires us to keep records for longer, for example for tax and accounting. Analytics data is kept according to the retention settings of Google Analytics.
8. How we protect it
The website uses HTTPS encryption, and we limit access to enquiry details to the people who need them. We follow reasonable security practices, but no website or online service can be completely secure, so we cannot guarantee absolute security.
9. Your rights
Under Indian data protection law you have the right to:
- Ask for a summary of the personal data we hold about you and how we use it.
- Ask us to correct, complete or update it.
- Ask us to erase it, where we no longer need it or you withdraw consent.
- Raise a grievance with us, and if it is not resolved, with the Data Protection Board of India.
- Nominate another person to exercise these rights for you in the event of death or incapacity.
To use any of these rights, email hello@bskale.com. We may need to confirm your identity before acting on a request.
10. Grievance officer
If you have a concern about how we handle your personal data, please contact our grievance officer, Nikhil VP, at hello@bskale.com or at #39, 4th Cross, Manisha Township, Bileshvale, Bangalore 560077. We will acknowledge your complaint and work to resolve it as quickly as we can.
11. Children
This website is meant for businesses and adults. We do not knowingly collect personal data from anyone under 18. If you believe a child has sent us personal data, please contact us and we will delete it.
12. Other websites
Our website links to other websites, such as social media platforms and Google Maps. Their privacy practices are their own, so please read their policies when you visit them.
13. Changes to this policy
We may update this policy from time to time. The date at the top of this page shows when it was last changed. Please check back occasionally to stay informed.